Return policy
Return Policy
Shevaniro - Fushun Lianbian Hexiang Trading Co., Ltd. | Genuine Leather Bags Supplier
1. 90-Day Free Return Policy
We offer a **90-day free return** for all orders from the delivery date. You may return unused, unwashed, undamaged items in their original packaging for a full refund.
2. Non-Returnable Items
- Used, worn, damaged, or modified items
- Items without original tags or packaging
- Custom-made or personalized products
3. How to Return
- Contact our customer service within 90 days of delivery.
- Provide your order number, photos of the item, and reason for return.
- Wait for a return approval and return address from our team.
- Ship the item back with a tracking number.
- We will process your refund once the package is received and inspected.
4. Return Shipping
If the return is due to quality issues, wrong items, or our mistake, we will cover the return shipping cost.
If the return is for personal reasons (change of mind, wrong size, etc.), the customer is responsible for return shipping fees.
5. Refund Processing
Once we receive and inspect your returned item, we will process your refund within **3–5 business days**.
Refunds will be issued to your original payment method. It may take 5–10 business days for the funds to appear in your account, depending on your bank or payment provider.
6. Exchanges
We accept exchanges for the same item in different colors or sizes if stock is available. Please contact us to confirm availability before returning.
7. Contact Us
Fushun Lianbian Hexiang Trading Co., Ltd.
Email: TradeLianBian@outlook.com
Phone / WhatsApp: +86 13282840764
Website: shevaniro.com
© 2026 Shevaniro | Fushun Lianbian Hexiang Trading Co., Ltd. | Genuine Leather Bags Supplier